- 0704977110
- info@exfinity.co.ke
Introduction
Ex-Finity Limited (better known as EX-FINITY) was established in 1996 by all Kenyan shareholders primarily as a software solution company. With time, EX-FINITY has grown into a well-established and popular by choice ICT Company handling supplies and services throughout Kenya and Tanzania.
EX-FINITY is proudly partnered with companies and brand manufacturers including HP, Dell, Lenovo, Cisco, NetApp, Microsoft, Avaya, D-Link, Apple, Epson, Siemon, QuickBooks, Giganet, Aruba, APC, JTL, to name a few.
Strategic Alliance Partnerships with most of these companies allow us to bring International standards to projects carried out in Africa and bring forth skill and experience to successfully deploy solutions meeting the highest standards.
Who are We?
About Us
We are what we make. Innovative. Reliable. Efficient.
With almost 12 years of experience ICT field we have earned a reputation for high performance and reliability that is based on providing our customers with products and services that are best in the market. Rigorous testing and diagnostics provides most accurate results and solutions to our customers .
Our Mission
Our mission is to serve the ICT needs of our customers with high quality products and service. We pride ourselves on the care that goes into the relation of each client. All of our staffs are trained and coached by our QA and CR teams. This ensures that we have control over quality of service at all times. The result is that our customers are receiving support they can rely on - always.
We see obstacles as challenges to find new and exciting ways to fulfill our customers' ICT needs. Our team of Professionals is continually harnessing and keeping abreast with new technology to allow our services to evolve with the changing needs of the industries.
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Our Philosophy
Our approach is simple - we refuse to compromise when it comes to quality. We set our standards high and then we aim to surpass them. We do this by investing in the continuous improvement of our products and services by building a team that is knowledgeable and dedicated to ensuring that we exceed the ICT needs of our customers.
Our Goals
At EX-FINITY we develop standards and set goals that help contribute to our success and your satisfaction. These are the goals that we have set for ourselves:
- Our goal is to be available for our customers when they need us.
- To build lasting relationships they can rely on.
- To connect with new business and continue to grow into the new century.
- To continually enhance our services with a knowledgeable and friendly support staff
- To create a trouble-free experience for our customers.
- To be a leader in the ICT industry
- To provide all ICT services under one roof
Our Difference
The difference is the people. Our staff works together at every stage so that no detail is left unchecked. Working as a team, EX-FINITY is meticulous and thorough, knowledgeable and friendly, talented and innovative. Our dedication to streamlining the ICT issues for our customers means that we can deliver quality products efficiently. Relationships with our employees, with our distributors and with our customers are what make our business strong and enduring. .
Our Operation
Complete All under one roof ICT support is key to our success. We have strong relationships with companies and brand manufacturers including HP, Dell, Lenovo, Cisco, NetApp, Microsoft, Avaya, D-Link, Apple, Epson, Siemon, QuickBooks, Giganet, Aruba, APC, JTL, to name a few. We value their role they play in the process of providing a quality product to the end-user. .
Our Commitment
We are committed to reliability in all that we do. Reliable products , Reliable service , Reliable relationships. We back up our commitment to reliability by having our Technical and support staff available for questions and concerns. Our continuous communication with our customers allows us to adapt and grow with their ICT requirements.
Ex-Finity’s Directors and Sales Team take a proactive role in understanding customers’ requirements. Ex-Finity’s Support Team is varied and our approach is horizontal, whereby Ex-Finity’s skill set and experience allows for all-under-one-roof support, able to deal with Internet and Internet-related / Gateways, Servers, PC’s, Laptops, Software maintenance, Hardware repairs and general service of ICT equipment.
We have strong relationships with companies and brand manufacturers including these fine companies:
Our goal is success. And success for EX-FINITY means listening to our customers, understanding their ICT needs and providing solutions that satisfy these needs.
